Privacy policy
J’AMARU PRIVACY POLICY
Last updated: 11 August 2026
At J’Amaru, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store and share your personal information when you visit our website, make a purchase, contact us or otherwise interact with J’Amaru.
For the purposes of applicable UK data protection law, J’Amaru is responsible for the personal information described in this policy.
1. Information We Collect
Depending on how you interact with J’Amaru, we may collect information including:
- Your name
- Billing and delivery address
- Email address
- Telephone number
- Order and purchase information
- Payment and transaction information
- Account information, where applicable
- Communications you send to us
- Marketing preferences
- Device, browser, IP address and website usage information
- Cookie and similar technology information
We do not normally receive or store your complete payment-card details ourselves. Payments are processed through the payment providers available through our store.
2. How We Use Your Information
We may use your personal information to:
- Process and fulfil your orders
- Take and verify payments
- Arrange delivery
- Process returns and refunds
- Communicate with you about your order
- Respond to questions or customer-service requests
- Operate and improve our website
- Prevent fraud and protect the security of our business and customers
- Maintain appropriate business, tax and accounting records
- Send marketing communications where permitted
- Understand how customers use our website and improve the J’Amaru experience
- Comply with our legal and regulatory obligations
3. Our Lawful Bases
Depending on the circumstances, we process personal information because it is necessary to perform our contract with you, to comply with a legal obligation, because we have a legitimate business interest, or because you have provided consent.
For example, we need certain information to process and deliver an order you place with us.
Where we rely on consent, you may withdraw that consent at any time.
4. Marketing
If you choose to subscribe to J’Amaru marketing, we may contact you with information about new collections, product releases, events, offers and brand news.
You can unsubscribe from marketing emails at any time using the unsubscribe option contained within the message or by contacting us at team@jamaru.co.uk.
Unsubscribing from marketing will not prevent us from sending necessary service communications relating to an order you have placed.
5. Shopify and Service Providers
Our online store is hosted using Shopify.
We may share personal information with service providers where reasonably necessary to operate J’Amaru. These may include providers involved in:
- Website and ecommerce services
- Payment processing
- Order fulfilment
- Delivery and courier services
- Email and marketing services
- Analytics
- IT and website security
- Professional services such as accounting or legal support
We only share information where there is an appropriate reason to do so.
6. Cookies
Our website may use cookies and similar technologies to operate the store, remember preferences, understand website usage and, where applicable, support analytics and marketing.
Where required, customers will be provided with choices regarding non-essential cookies.
You can also control certain cookies through your browser settings.
7. International Transfers
Some of the companies that help us operate our website and services may process personal information outside the United Kingdom.
Where personal information is transferred internationally, we take appropriate steps to ensure that relevant safeguards required by applicable data-protection law are used.
8. How Long We Keep Information
We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, including fulfilling orders, providing customer service, maintaining business and accounting records, resolving disputes and meeting legal, tax and regulatory requirements.
Different categories of information may therefore be retained for different periods.
9. Your Data Protection Rights
Depending on the circumstances, UK data-protection law gives you rights relating to your personal information. These can include the right to:
- Request access to your personal information
- Ask us to correct inaccurate information
- Request deletion of your information in certain circumstances
- Request restriction of processing in certain circumstances
- Object to certain processing
- Request transfer of certain information
- Withdraw consent where processing is based on consent
To exercise your rights, contact us at team@jamaru.co.uk.
We may need to verify your identity before completing a request.
10. Children
Our website and products are not intended to collect personal information directly from children who are not legally able to provide the relevant consent.
If we become aware that personal information has been collected from a child inappropriately, we will take appropriate steps to address it.
11. Security
We take reasonable organisational and technical measures to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our business, website, services or legal obligations.
The latest version will be published on our website with an updated revision date.
13. Contact Us
If you have questions about this Privacy Policy or how J’Amaru handles your personal information, contact:
J’Amaru
Suite RA01
195–197 Wood Street
London
E17 3NU
United Kingdom
Email: team@jamaru.co.uk
You also have the right to complain to the Information Commissioner’s Office (ICO) if you have concerns about how your personal information has been handled.